61) 11/6/2003 281523281523  281523.html">Device Off for Extended Period
(281523) - The customer asks: "What happens if the device is left unplugged for an extended period of time?"

62) 11/6/2003 281525281525  281525.html">Can I View Shockwave Files?
(281525) - The customer wants to view Shockwave games or animations.

63) 11/6/2003 281432281432  281432.html">MSN Companion: International Questions
(281432) - Some customers may inquire whether MSN Companion is available outside of the United States.

64) 11/6/2003 281444281444  281444.html">How to use Instant Messaging with MSN Companion
(281444) - The customer wants to download AOL Instant Messenger chat and use it to chat with others. MSN Companion does not currently support file downloads of applications--including AOL Instant Messenger. Customers can instead use MSN Messenger from within the...

65) 11/6/2003 278635278635  278635.html">MSN Companion Keyboards
(278635) - Each MSN Companion manufacturer will design its own keyboard. However, all MSN Companion keyboards have some common elements.

66) 11/6/2003 272919272919  272919.html">How to add, rename, or delete Favorites in MSN Companion
(272919) - Favorites give you the ability to go to Web pages you found interesting or informative. You can rename, add, or remove your favorites. Thumbnails of the pages are displayed on the favorites page as well, to provide easy identification of the page.

67) 11/6/2003 278619278619  278619.html">Upgrading the MSN Companion
(278619) - MSN Companion was designed to be upgraded remotely, so the customer wouldn't be responsible for buying new hardware or software.

68) 11/6/2003 278624278624  278624.html">How to determine if the MSN Companion unit is connected
(278624) - On the MSN Companion unit is a Connected Indicator light. If the indicator is on , the unit is utilizing the phone line. If the indicator blinks , this indicates the modem is downloading information. If the indicator is off , the unit is not connected.

69) 11/6/2003 279536279536  279536.html">MSN Companion Compaq IA-2 err msg "no boot device present, system halting"
(279536) - Compaq IA-2 devices only. When the system is booted on the "COMPAQ" logo comes up and remains there. In the upper left hand corner it reads no boot device present, system halting This is happens every time.

70) 11/6/2003 279449279449  279449.html">MSN Companion Compaq IA-2 device has black screen
(279449) - Compaq IA-2 devices only. The unit displays a completely blank screen despite the fact that it is powered up and unplugging the device and rebooting does not fix the problem. This problem happens 100% of the time. Despite the blank screen, you can...

71) 11/6/2003 272667272667  272667.html">MSN Companion controls: radio buttons, checkboxes, selection boxes, and input boxes
(272667) - Using radio buttons, checkboxes, selection boxes, and input boxes on the MSN Companion.

72) 11/6/2003 274365274365  274365.html">MSN Companion Time Zone Settings
(274365) - MSN Companion can be used in any US time zone and changing your time zone is easy to do.

73) 11/6/2003 273564273564  273564.html">How to change call waiting settings in MSN Companion
(273564) - Step-by-step instructions for changing call waiting settings.

74) 11/4/2003 301301301301  301301.html">Broadband User Wants to Use Dial-up Access
(301301) - The customer has been using a broadband connection and wants to change to dial-up access. The user boots the device to broadband, selects the " connection settings " at the top of the page, and then clicks the " I do not want to use my broadband...

75) 11/4/2003 281526281526  281526.html">Browsing and Downloading Questions: MSN Companion
(281526) - The customer wants to download files such as games, music, images, or videos.