1) 11/6/2003 288974288974  288974.html">Registration Intitiates Before Each MSN Companion Session
(288974) - Before every MSN companion session, you have to log on via the 1-800 registration number before you can log on and browse the Internet. Common user comments are as follows: Why do I have to go through signup each time I start the device? Why do I keep...

2) 11/6/2003 294665294665  294665.html">Unsolicited E-mail Reduction--Workaround Through Hotmail
(294665) - To limit unsolicited e-mail or "spam" in your MSN Companion inbox In the search the web box, type www.hotmail.com. Type your Sign-in name and Password. Click the Options button on the horizontal navigation bar. The Options page appears. Under "Mail...

3) 11/6/2003 288281288281  288281.html">Changing The Name That Appears On E-mail And Instant Messages
(288281) - Subscribers want to change the friendly name that displays when they send e-mail or instant messages. For example, a subscriber might want to change from "Robert Smith" to "Bob Smith".

4) 11/6/2003 281521281521  281521.html">How to change passwords in MSN Companion
(281521) - The user is not satisfied with a chosen password and wants to change it.

5) 11/6/2003 281523281523  281523.html">Device Off for Extended Period
(281523) - The customer asks: "What happens if the device is left unplugged for an extended period of time?"

6) 11/6/2003 281525281525  281525.html">Can I View Shockwave Files?
(281525) - The customer wants to view Shockwave games or animations.

7) 11/6/2003 281432281432  281432.html">MSN Companion: International Questions
(281432) - Some customers may inquire whether MSN Companion is available outside of the United States.

8) 11/6/2003 281444281444  281444.html">How to use Instant Messaging with MSN Companion
(281444) - The customer wants to download AOL Instant Messenger chat and use it to chat with others. MSN Companion does not currently support file downloads of applications--including AOL Instant Messenger. Customers can instead use MSN Messenger from within the...

9) 11/6/2003 278635278635  278635.html">MSN Companion Keyboards
(278635) - Each MSN Companion manufacturer will design its own keyboard. However, all MSN Companion keyboards have some common elements.

10) 11/6/2003 272919272919  272919.html">How to add, rename, or delete Favorites in MSN Companion
(272919) - Favorites give you the ability to go to Web pages you found interesting or informative. You can rename, add, or remove your favorites. Thumbnails of the pages are displayed on the favorites page as well, to provide easy identification of the page.

11) 11/6/2003 278619278619  278619.html">Upgrading the MSN Companion
(278619) - MSN Companion was designed to be upgraded remotely, so the customer wouldn't be responsible for buying new hardware or software.

12) 11/6/2003 278624278624  278624.html">How to determine if the MSN Companion unit is connected
(278624) - On the MSN Companion unit is a Connected Indicator light. If the indicator is on , the unit is utilizing the phone line. If the indicator blinks , this indicates the modem is downloading information. If the indicator is off , the unit is not connected.

13) 11/6/2003 279536279536  279536.html">MSN Companion Compaq IA-2 err msg "no boot device present, system halting"
(279536) - Compaq IA-2 devices only. When the system is booted on the "COMPAQ" logo comes up and remains there. In the upper left hand corner it reads no boot device present, system halting This is happens every time.

14) 11/6/2003 279449279449  279449.html">MSN Companion Compaq IA-2 device has black screen
(279449) - Compaq IA-2 devices only. The unit displays a completely blank screen despite the fact that it is powered up and unplugging the device and rebooting does not fix the problem. This problem happens 100% of the time. Despite the blank screen, you can...

15) 11/6/2003 272667272667  272667.html">MSN Companion controls: radio buttons, checkboxes, selection boxes, and input boxes
(272667) - Using radio buttons, checkboxes, selection boxes, and input boxes on the MSN Companion.