76) 2/10/2002 Q274365Q274365  Q274365.html">MSN Companion Time Zone Settings (Q274365)
MSN Companion can be used in any US time zone and changing your time zone is easy to do.

77) 2/10/2002 Q274468Q274468  Q274468.html">MSN Companion setup error: username and password do not match up (Q274468)
During the user's initial set up or out of box experience (OOBE) with MSN Companion, one of the following error messages appears after the user enters their user name and password:

78) 2/10/2002 Q274398Q274398  Q274398.html">MSN Companion Entries Missing in Address Book (Q274398)
Symptoms include the following:

79) 2/10/2002 Q274525Q274525  Q274525.html">MSN Companion sets up automatically to other member ID (Q274525)
When the customer turns on the device for the first time, it automatically sets the wrong member id. Typically, it either sets the member id of another account that this customer has, or it sets the member id of another person in the curren

80) 2/10/2002 Q274543Q274543  Q274543.html">MSN Companion E-mail: Hotmail appears to be temporarily unavailable (Q274543)
E-mail functionality in MSN Companion does not work. This issue may occur at any point in the MSN Companion interface when you use e-mail, including the Setup sequence or "out of box experience" (OOBE).

81) 2/10/2002 Q274667Q274667  Q274667.html">MSN Companion user can send e-mail, but can't receive e-mail (Q274667)
· The user can send e-mail, but has never successfully received e-mail.

82) 2/10/2002 Q278514Q278514  Q278514.html">Downloading graphics on MSN Companion takes too long (Q278514)
While loading a graphic, the unit appears to "hang" with only 25% of the update complete. Unplugging the unit does not clear the action and the you are unable to cancel the update.

83) 2/10/2002 Q278515Q278515  Q278515.html">How to use the "page options" feature on MSN Companion (Q278515)
The

84) 2/10/2002 Q272409Q272409  Q272409.html">MSN Password and Member ID Requirements for MSN Companion (Q272409)
When you connect to MSN, The Microsoft Network, using the MSN Companion, you must have a Member ID and a password. This article describes the requirements for a valid Member ID and password.

85) 2/10/2002 Q272515Q272515  Q272515.html">How to change themes on the MSN Companion user interface (Q272515)
MSN Companion themes let the customer change the colors and graphics of the user interface, making it feel more personal and comfortable.

86) 2/10/2002 Q278481Q278481  Q278481.html">MSN Companion Troubleshooting Tool FIXIT (Q278481)
MSN Companion has several secret codes that give access to special troubleshooting information on the device, or that perform special troubleshooting actions.

87) 2/10/2002 Q278615Q278615  Q278615.html">MSN Companion Features (Q278615)
MSN Companion Features

88) 2/10/2002 Q278619Q278619  Q278619.html">Upgrading the MSN Companion (Q278619)
MSN Companion was designed to be upgraded remotely, so the customer wouldn't be responsible for buying new hardware or software.

89) 2/10/2002 Q278624Q278624  Q278624.html">How to determine if the MSN Companion unit is connected (Q278624)
On the MSN Companion unit is a

90) 2/10/2002 Q278801Q278801  Q278801.html">MSN Companion Troubleshooting Tool: Logging ID (Q278801)
The Logging ID is a unique alpa-numeric identifier that is generated for each MSN Companion.