16) 11/27/2003 157143157143  157143.html">Encarta 97 Err Msg: Insufficient Memory/Not Enough Free Memory
(157143) - You receive the following error message when you start Encarta 97 in Windows 3.1x. Insufficient Memory There is not enough free memory to run Encarta 97 Encyclopedia. NOTE : This message occurs even though your computer meets the minimum system...

17) 11/27/2003 192590192590  192590.html">Encarta: What Happens When You Score 20,000 Points in MindMaze
(192590) - When you score 20,000 points in the MindMaze game in Encarta Encyclopedia, if you click the stairs to proceed to the next level, you receive a dialog box containing the description of the end of your journey. When you close this dialog box, you return...

18) 11/27/2003 270764270764  270764.html">ELL French & Spanish: Microphone Wizard Does Not Adjust Volume and Voices are Not Recorded
(270764) - The Microphone Wizard in the Encarta Language Learning programs listed at the beginning of this article may not adjust the microphone volume. As a result, when you attempt to record a voice in the Encarta Language Learning software, the voice may not...

19) 11/27/2003 272754272754  272754.html">Encarta Language Learning: How to Troubleshoot Microphone Related Issues
(272754) - This article describes how to troubleshoot microphone-related problems when you use one of the programs listed at the beginning of this article.

20) 11/27/2003 100859100859  100859.html">List of Encarta AVI Files Without Sound
(100859) - Encarta uses some .AVI files to display animated topics. These files can be viewed without Encarta by using the Media Player (MPLAYER.EXE) usually found in the Accessories group in Program Manager. These .AVI files do not contain sound.

21) 11/27/2003 281874281874  281874.html">Encarta 2001 Error Message: Enc2001.exe Unable to Locate Dll the Dynamic Link Library Mvcl53n.dll Could Not Be Found
(281874) - When you attempt to start one of the programs listed at the beginning of this article, you may receive any of the following error messages: Enc2001.exe unable to locate dll the dynamic link library Mvcl53n.dll could not be found in the specified path....

22) 11/27/2003 277034277034  277034.html">Encarta Language Learning: Sound Card Does Not Supply Required Voltage
(277034) - Some sound cards and laptop computers may not provide sufficient voltage to power the microphone for the headset that is shipped with the Encarta Language Learning programs listed at the beginning of this article. Sound cards and laptop computers that...

23) 11/27/2003 275641275641  275641.html">Encarta 2001: Pinpointer Is Missing or Find Feature Does Not Work
(275641) - When you attempt to use the Find feature in one of the programs listed at the beginning of this article, you may experience the following symptoms: The insertion point may disappear after you type the first letter. No search results may be displayed....

24) 11/27/2003 240322240322  240322.html">Reference Suite 2000 Err Msg: Kallisti Caused an Invalid Page Fault in Module Kallisti.exe
(240322) - When you attempt to install one of the programs listed at the beginning of this article, you may receive the following error message: This program has performed an illegal operation and will be shut down. If the problem persists, contact the program...

25) 11/27/2003 197409197409  197409.html">Encarta: How to Recover Integrated Yearbook Update Files
(197409) - When you remove and reinstall Encarta 98 Encyclopedia or Encarta Encyclopedia 99, you may not see all of the yearbook update files that you downloaded before you removed the program. You may also receive one of the following error messages: Encarta...

26) 11/27/2003 238019238019  238019.html">Multimedia Err Msg: Video Not Available, Cannot Find 'VIDC.IV50' Decompressor
(238019) - When you attempt to play a video clip in one of the programs listed at the beginning of this article, you may receive the following error message: Video not available, cannot find 'VIDC.IV50' decompressor.

27) 11/27/2003 308121308121  308121.html">ELL: Movie Stops on the First Frame
(308121) - When you attempt to view a movie in one of the products listed at the beginning of this article, the movie may stop on the first frame, and then a sound plays.

28) 11/27/2003 270823270823  270823.html">ELL French & Spanish: Dictation Score Incorrect When You Return to Previous Level
(270823) - When you score the Dictation exercises in one of the Encarta Language Learning programs listed at the beginning of this article, you may see an incorrect score if you return to a previously scored level. For example, the score may be 1 of 7 instead 7...

29) 11/27/2003 270744270744  270744.html">ELL French & Spanish: User Information Is Not Saved When You Uninstall Language Learning Software
(270744) - When you uninstall the Encarta Language Learning programs listed at the beginning of this article, you are not prompted to save your user database file. As a result, the user database file is deleted. The user database file (UserDB.dat) contains all...

30) 11/27/2003 277020277020  277020.html">Encarta: How to Order Headset Replacement Parts
(277020) - The programs listed at the beginning of this article include a headset that is manufactured by Andrea Electronics. If you have an issue with the headset, please contact Andrea Electronics at the following phone number to obtain a replacement headset...